FAQs

  • What is a FlexiBin?

    FlexiBin is a tough, heavy duty, disposable bag that can be used instead of a skip bin. Buy one, fill it and we’ll take it from there.

  • How does FlexiBin work?

    Simply purchase a FlexiBin from your nearest stockist. Fill the bag at your own pace and, once it is ready for removal, book and pay for your collection here

  • When should I use a FlexiBin?

    You can use a FlexiBin as an alternative to a skip – for DIY renovations, landscaping, gardening waste, household junk, general home or garage clear outs, construction site clean-ups, demolition waste etc.

    It is also ideal where you are working in a limited space.

  • Where can I purchase a FlexiBin?

    FlexiBin is stocked at your local DIY store. You can buy a FlexiBin from Mitre 10, ITM, Carters, Bunnings, Placemakers, Hirepool, STIHL Shop, Kings Plant Barn and The Warehouse stores. To check for your nearest stockist, simply click here.

  • How much does it cost?

    The recommended retail price for a FlexiBin, including GST, is:

    1m³ FlexiBin $29.95

    2m³ FlexiBin $39.95

    3m³ FlexiBin $49.95

    There is also a collection fee, which you will be charged when you book your collection.

  • When will my FlexiBin be collected?

    We aim to collect your bin as soon as possible. For our Auckland customers, we are experiencing exceptionally high demand. Collection times are approximately 5-10 working days after booking your collection.

  • Do you service my area?

    Your FlexiBin will be collected from any suitable location
    within a 15km radius of an authorised stockist. To check if service your area click here.

  • Pick up zones

    Your FlexiBin will be collected from any location within a 15km radius of an authorised stockist. For services out of zone, please contact us for an estimate on 0800 10 10 10.

  • How big is a FlexiBin?

    FlexiBin is available in 3 convenient sizes.

    1m³ bags are 1m (long) x 1m (wide) x 1m (high)
    2m³ bags are 2m (long) x 1m (wide) x 1m (high)
    3m³ bags are 2m (long) x 1.5m (wide) x 1m (high)

  • How strong is FlexiBin?

    FlexiBin is just as strong as a traditional steel skip bin. To ensure it maintains its strength, be sure to fill it according to the instructions provided. FlexiBin will not tear if it is punctured.

  • Is FlexiBin waterproof?

    FlexiBin is a woven polypropylene material that does not hold water. It is fine to be out in the rain when being filled for a short period of time.

  • What can I put in my FlexiBin?

    We can take just about anything including garden waste, soil, rubble, roof tiles, timber off cuts, plasterboard, appliances, furniture, electronics, household junk, DIY and renovation waste etc. For a list of acceptable items click here

  • What can’t go into my FlexiBin?

    We do not accept anything toxic or hazardous, i.e. asbestos, chemicals, paint, oil, car batteries, gas bottles, tyres, medical sharps, food waste etc. If these items are placed in your FlexiBin we will be unable to collect it. For a list of unacceptable items click here.

  • Is there a weight limit?

    Yes there are maximum allowable weights. Please ensure you keep your FlexiBin below the following limits – and that it is not overfilled.

    1m³ FlexiBin max weight = 200kg
    2m³ FlexiBin max weight = 400kg
    3m³ FlexiBin max weight = 600kg

  • Heavy materials

    To help you stay within the weight limit, you should only fill up to 20cm of the really heavy material in the bottom of your FlexiBin. We recommend you pile any concrete, dirt, soil, bricks, rubble, broken tiles etc in first. Then fill it up with lighter waste.

  • Can I fill my FlexiBin to the top?

    All waste must be inside the bin with nothing sticking out over the top. This is to ensure the safe lifting and removal of your FlexiBin.

  • Tips for filling your FlexiBin

    Before filling your FlexiBin make sure you read the ‘Instructions for Use’ on the back of the packaging or on the sewn-on label. This will ensure correct placement and filling of the bag. Remember, if your FlexiBin is not loaded correctly, we will not be able to remove it. Pick up fees are non-refundable.

  • Can I reuse my FlexiBin?

    For safety reasons FlexiBin is a single-use product and will not be returned to you after it has been removed. We are working on a more sustainable material that can be reused.

  • Where should I place my FlexiBin?

    Place your FlexiBin within 4m of the street kerb or driveway and within your property boundary. Remember to put all your waste in the bin, not all around it, and do not overfill. Do not place the bin on council or public property e.g. kerb, berm or roadside, as this is against Council regulations. Once you have started filling your FlexiBin, do not move it as the structure of the bag could be compromised, or it could lead to personal injury. For detailed placement instructions click here.

  • How do I schedule a pickup?

    When your FlexiBin is ready to be picked up, simply enter your address here to book and pay for your collection. 

  • How much does the pickup cost?

    Our prices vary by region. Please enter your address here to get an estimate.

  • How do I pay for my pickup?

    Please pay at the time of booking your pickup. We accept both Visa and MasterCard. If credit card payment is not possible please phone our call centre on 0800 10 10 10 to discuss alternative payment options.

  • How do I cancel my pickup?

    You can cancel your pickup provided you let us know at least 2 working days before the scheduled collection date.